AML and KYC Policy
Our Know Your Customer procedure confirms that every player who withdraws money is an adult resident of a country where online gambling is legal, and that the personal and financial details used at sign-up and payout are authentic. The check runs at the first withdrawal request; registration itself needs only an email and a password.
Verification steps
| Step | What we ask for | When |
|---|---|---|
| 1 | Email confirmation | After registration, from the profile |
| 2 | Phone confirmation | From the profile, before withdrawal |
| 3 | Passport or national identity card | First withdrawal request |
| 4 | Recent utility bills as proof of address | First withdrawal request |
| 5 | Copy of the bank card used for a transaction, if any | First withdrawal request |
Once the identity check is passed, withdrawals proceed within the withdrawal limits shown in the Wallet. Only verified players can withdraw funds.
One account per person
- Each person may hold one Gangstasino account; duplicates are cancelled under the Terms & Conditions.
- The personal free-spins code sent after registration is limited to one per person, address, IP, device, phone number and payment account.
- Residence and date of birth cannot be edited by the player after registration; changes go through support.
- Inauthentic credentials at registration are treated as a security threat during verification.
Reasons a withdrawal is refused
- Email or phone number not confirmed in the profile.
- Documents that do not match the details in the profile.
- Personal data entered at registration that turns out to be inauthentic.
- A second account belonging to the same person.
Monitoring and data
We use automated systems to track every login and account activity, which limits security risks and protects confidential information. Personal data is collected only where necessary, processed in line with the GDPR and encrypted in transit with TLS; the Privacy Policy explains how it is handled. Cryptocurrency payments let you fund the account without exposing bank details, and card copies requested at verification cover the card used for the transaction only.